Privacy Policy

GOOSNARGH LODGE PARK’S PRIVACY POLICY

Privacy Policy

Goosnargh Lodge Park (“we,” or “us”) is committed to protecting the information that you share with us online, and explaining how we collect, process, and share that information. We provide this notice in English only to avoid any misinterpretations caused by language translation. If needed, please seek proper advice or avoid use of this website.

Scope and Information this Privacy Policy Covers

This Privacy Policy applies to information collected on our websites, mobile applications, cloud-based services, or controlled widgets embedded in communication platforms that link to this Privacy Policy (collectively, the “Site”). It covers how we collect, use, share, and otherwise process Personal Information as of the date this Privacy Policy is posted. It does not apply to any other information collected by us through other means. By “Personal Information,” we mean information that identifies or can identify you personally.

The Site may contain links to third-party websites. We do not own, operate, or control these third-party websites. Accordingly, this Privacy Policy does not apply to any websites maintained or operated by unaffiliated third parties. When you click on those links, you will go to a third-party website where you will be subject to that website’s privacy policy. We are not responsible for the privacy practices of those other websites and expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information.

Personal Information We Collect About You

We collect your Personal Information on the Site to enhance our services, maintain and improve the Site, protect security, comply with legal obligations, and inform you about other services and products available through us, our affiliated companies, or our marketing alliances. We collect Personal Information about you when you interact with or utilise services offered on this Site, such as:

  • Creating a profile with us;
  • Consenting to marketing communications;
  • Applying for a job;
  • Submitting comments, reviews, or other user-generated content;
  • Connecting or interacting with us through social networks (e.g., Facebook, Instagram);
  • Requesting customer or technical support.

Personal Information includes:

  • Name;
  • Postal or billing address;
  • Email address;
  • Telephone or mobile number;
  • Payment card information;
  • Government identification (e.g., passport to verify identities);
  • Location via IP address;
  • Device being used (for our mobile site);
  • Cookies and similar technologies;
  • Member hotel stay information; and
  • Other relevant data.

Even if you do not provide us with any Personal Information, we collect certain non-personal information about how you use our Site, which is used for statistical purposes only.

Goosnargh Lodge Park may also obtain your personal data from third-party sources.

Use and Sharing of Personal Information

We only process and share your Personal Information, including with service providers or other external entities, as reasonably necessary to fulfil requests and meet business and legal objectives. When we disclose Personal Information to external entities performing services for us, we establish by contract that they may access your Personal Information only to perform those services. We may also use what we know about you to offer you other products and services and combine your information with other data sources.

We generally process and may disclose your Personal Information to others to:

  • Provide products and services, including authenticating users, and marketing;
  • Perform certain services or transactions initiated by you;
  • Respond to your questions, complaints, or reviews of our products or services;
  • Send you communications about transactions, promotions, newsletters, or tailored offers;
  • Enable advertisers to provide you with personalised content and track ad effectiveness;
  • Comply with applicable laws, cooperate with law enforcement, or prevent illegal activities;
  • Run our business;
  • For other everyday business purposes, such as product development and Site administration.

Processing Basis and Consequences

Certain jurisdictions, including Europe, require the identification of legal grounds for processing Personal Information. We rely on these legal grounds:

  • Necessary for the performance of a contract with you;
  • Our legitimate interests, including marketing and analytics, fraud prevention, security, and investigations;
  • Compliance with legal obligations, including data protection laws;
  • Protection of vital interests of any individual;
  • Performance of tasks carried out in public interest or exercise of official authority;
  • Consent, as applicable.

Providing us with Personal Information is voluntary, but refusal may affect our ability to fulfil certain obligations.

Your Rights Concerning Your Personal Information

You have the following choices regarding our use and disclosure of your Personal Information:

  • Marketing Communications: If you wish to unsubscribe from marketing communications, please follow the unsubscribe link in the communication. We may still contact you for transactional or informational purposes.
  • Cookies and Similar Technologies: Review your browser or computer settings to manage certain cookies.

You are not required to provide all Personal Information identified in this Privacy Policy to use our Site, though certain features may not be available to you. You can use our services without consenting to non-essential cookies or direct marketing emails, though this may limit certain communications and promotions.

Individuals in certain jurisdictions may have specific data protection rights. If you wish to exercise these rights, please contact us.

Security of Your Information

We maintain reasonable technical, electronic, and organisational security procedures to safeguard Personal Information against unauthorised processing, loss, alteration, or access. Our security procedures include contractual terms with contractors or data processors to protect confidentiality. While we strive to protect your information, we cannot guarantee the security of transmissions. Please safeguard any email or password used in connection with our services and notify us if you suspect a security breach.

Retention and Storage of Your Information

We retain Personal Information as required by law or as long as necessary for the purposes outlined above. We delete or anonymise Personal Information when it is no longer needed, except where retention is required by law.

Children

We do not knowingly collect Personal Information from children under 16, and users under 16 should not submit any Personal Information. If we learn of collection involving a child under 16, we will take steps to delete this information.

Changes to Our Privacy Policy

We may change this policy from time to time. If we make material changes, we will post notice on our Site at least thirty (30) days before the changes take effect. Continued use of our Site after policy changes indicates acceptance.

Contact Us

If you have questions or comments regarding this Privacy Policy, please contact us. If you have a complaint, you can also reach out to the Information Commissioner’s Office:  

Helpline:
Email:
Mailing Address:

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